General Manager of Northern Railway, Shobhan Chaudhuri, held a comprehensive performance review meeting with the departmental heads and DRMs of Northern Railway

New Delhi GENERAL MANAGER REVIEWS PERFORMANCE OF NORTHERN RAILWAY
Presented Safety Awards for outstanding achievement for improving safety
Reviews of Mobility Enhancement, Safety and infrastructure work
Emphasis on Enhancement of Passenger Amenities at stations
The General Manager of Northern Railway, Shobhan Chaudhuri, held a comprehensive performance review meeting with the departmental heads and DRMs of Northern Railway to assess the progress and effectiveness of various operational aspects of Northern Railway. The meeting which took place at Baroda House was focused on passenger amenities at stations like extension of platforms, increase of level of platforms, washable aprons, provision of 2nd entry, foot over bridges, Escalators, lifts facilities for Divayangjans, improvement of station building including fa ade etc. He also reviews the progress of mobility enhancement, developmental infrastructure works, Freight loading and safety on tracks.
Apart from performance review the GM also presented Safety Awards to 7 vigilant employees for their contribution towards maintain high standards for safety and security of passengers and railway property
The General Manager also reviews the progress of projects of Doubling & New lines and instructed the concerned officials to expedite the work. He directed the departments to regularly conduct training and refresher courses for the staff to keep them motivated and informed of the working of the system to minimize human error.
The GM took stock of the freight business and asked Business Development Units to put more efforts to attract new customers and business. He also instructed that BDUs should create an environment of trust, support and confidence amongst the customers. He added that the initiatives and concessions offered by the Railways should reach the clients. He also informed that, loading of food grains & other items have steadily increased with every passing month.Northern Railway is committed to provide safe, smooth and efficient services to its customers.
Deepak Kumar Chief Public Relations Officer