Citi Update operates a content website and application named CITI UPDATE. User privacy is very important to us. We respect user privacy and believe that we should clearly and transparently disclose our privacy practices to user. This privacy policy (the “Privacy Policy”) explains our policies regarding collection, use and disclosure of user’s personal information, personally identifiable information and other data collected from user when user access the Platform. This Privacy Policy does not apply to any third-party websites or applications. Please note that user shall visit any third-party sites and apps at own risk upon conditions laid down in their respective terms of use and privacy policies.

We may change, modify, amend, terminate or replace this Privacy Policy at any time at our discretion. If we change, modify, amend or terminate this Privacy Policy, such modifications will become effective immediately upon posting to the Platform. User agrees to periodically review the current version of the Privacy Policy, as posted on the Platform. If user does not agree with the terms of this Privacy Policy, please do not use the Platform.

We will not use or share user information with anyone except as described in this Privacy Policy. We use information of user to operate and improve our Platform. By accessing the Platform, user agree to the collection and use of information in accordance with this Privacy Policy.

This Privacy Policy is to be read with, and is an integral part of, our Terms of Use available at . Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Use.


while accessing the Platform, we collect certain personally identifiable information that can be used to contact or identify user. Personally identifiable information includes, but is not limited to, user name, phone number, postal address, email address and other information that by itself or in conjunction with other information can be used to specifically identify user. However, personally identifiable information does not include aggregated information that, by itself, does not permit identification. Information that we collect when user use the Platform includes: Information provided by user.

Information provided by user.
We may require from user to provide us with certain information such as name, email address and mobile number. For example, if user communicates with us via the Platform or through email, we may collect any information provided in such communication.

Log Data
we collect information that browser of user or device sends us whenever user visit the Platform ("Log Data"). This Log Data includes information such as user Internet Protocol address, location and geospatial data, browser details, domain servers, device ID & model number, details of user operating system, and other related information. We also collect data on the specific pages of our Platform that user visit, the time and date of user visit, the time spent on those pages, default language and user preferences, and other similar usage related statistics. We may assign each user of the Platform unique identifiers to help keep track of future visits.

when user utilizes our Platform, we may be able to access information via cookies. Cookies are files with small amounts of data which are transferred to user browser or device that allow our systems to recognize user browser or device and capture certain information. For example, we may use cookies to compile data about our operations, display relevant advertisements to user or to understand preferences of user based on his previous activity to optimize user experience on the Platform. The cookies we send to browser or device may also include anonymous unique identifiers, which we may use to collect data about user device, to create and store a unique identity of user for the purposes of fraud prevention, security or authentication.
Most browsers and devices are by default set up to accept cookies. User may reset his settings to refuse all cookies or to indicate when a cookie is being sent. However, it is likely that some of the features on our Platform may not function properly if cookies are disabled on browser or device.
Please note that clicking on any links to third-party services may result in cookies being transmitted to user browser or device. In such events, user understand that except for cookies transmitted to user by intermediaries authorized by us for that purpose, this Privacy Policy does not cover the transmission and use of cookies by any third-parties. We bear no responsibility for the data collected by such third parties and encourage user to review and understand the relevant privacy policies of such third-parties before utilizing their services.

Information received from others
We may combine information about user that we already have with information we obtain from other sources, to provide to user a better user experience, to show advertisements relevant to user, or to optimize the operations of the Platform. Examples of information we may receive from other sources includes without any limitation, customer support or enrolment information, page view, search term and search result information, and credit or identity information.
Apart from the information listed above, we do not collect any sensitive information such as financial data, political opinions, health-related information or any information related to race, caste, language or religion (collectively, “Sensitive Personal Information”), unless provided by user voluntarily or required by provisions of any applicable law.

We use personally identifiable information and other information collected from user for the following purposes:

  • To provide user with the functionalities of the Platform in a proper manner;
  • To track usage of the Platform and customize it accordingly to best suit requirements;
  • To send communications, as per user notification settings, on any updates or developments pertaining to the Platform or use of the Platform;
  • To provide to user with support services, whether through email, phone, push notifications or messages within the Platform;
  • To provide to user with technical support, including Platform updates;
  • To improve the quality, features and functionality of the Platform;
  • For the purposes of auditing, research and analysis to ensure the stability of the Platform;
  • To improve the security of the Platform;
  • To carry out marketing analysis to understand the specific pages or features of the Platform that may be optimized;
  • To back up our systems to ensure preparedness for disaster recovery;
  • To protect our rights and property and the rights and property of our other users;
  • To combine user’s personally identifiable information or other information with information obtained from other sources, and publish summaries online or offline;
  • To provide information to third-parties performing services in support of our Platform;
  • To communicate promotions and other offers, and for the purposes of advertisements;
  • To prevent and detect any fraud or other illegal activity on the Platform, and to prevent violations of our Terms of Use;
  • To respond to legal requirements, exercise our legal rights and defend against any legal claims, to protect our interests or those of any third parties; and
  • As may otherwise be necessary to enforce the terms of this Privacy Policy and the Terms of Use.

User personally identifiable information or other information collected from user may be stored and processed on computer systems located outside India, and through use of the Platform user unequivocally consent to the processing and storage of user information outside of user own jurisdiction. User understands and agrees that we may continue to store his information after user cease to use the Platform or disable his use of the Platform.
We store some of user information on user browser or device for subsequent retrieval and utilization. Such information stored on user personal device is subject to the security offered by user device, browser and other components. User understand and agree that we cannot be held responsible for any compromise of access to user personal browser or device, for loss of information, theft or for any exploits or logic attacks on user browser or device through malware or other software or hardware that is outside the control of our Platform. Although the security of user personally identifiable information and other information is important to us, do remember that no method of electronic storage or method of transmission over the internet is 100% secure. While we strive to use commercially acceptable and standard means to protect user information, including internal reviews of our data collection, storage and processing practices and security measures, we cannot guarantee absolute security in this regard. User provides personally identifiable information and other information to us at his/her own risk.

we may employ third parties to facilitate the functioning of the Platform, to provide the Platform functionalities on our behalf, to help us analyze how the Platform is used, to serve advertisements to our users, or to perform other related activities pertaining to our operations. We may share user information with third-parties in the following circumstances:

We have obtained user consent, including when user choose to provide us user information for any purpose whatsoever;

  • If sharing or disclosure of user personally identifiable information or other information is necessary to operate the Platform;
  • For the purposes of displaying advertisements on the Platform;
  • If we have been purchased by a third-party;
  • If sharing or disclosure of user personally identifiable information or other information is necessary to be shared with our associate entities, including any related companies, successors, assigns, licensees, affiliates or business partners. We require that these entities process user personally identifiable information or other information as per our instructions and in compliance with the conditions of this Privacy Policy and other appropriate confidentiality and security measures;
  • If user personally identifiable information or other information is demanded by a court order or by governmental or statutory authorities; If sharing or disclosure of user personally identifiable information or other information is needed to help prevent against fraud or the violation of any applicable law, statute, regulation, ordinance, or treaty;
  • If sharing or disclosure of user personally identifiable information or other information is needed to protect our employees, independent contractors, officers, members or other users; and
  • If otherwise permitted to do so by this Privacy Policy or by applicable law.
  • When any personally identifiable information or other information pertaining to Platform users is shared with third-parties such as advertisers, licensees and content distributors, we ensure that such information is non-private, aggregated so that it will not identify user personally. User understands that we may further distribute user information to a wider audience through third-party sites and services, if such distribution is consistent with this clause and the contents of this Privacy Policy.
  • We may use external advertising companies to serve to user advertisements when user has visited our Platform. These companies may use information
  • about user visits to the Platform and other websites to provide advertisements about products or services that may be of interest to user. We may share user personally identifiable information or other information with our parents, subsidiaries, divisions, and affiliates or as part of any sale, merger or acquisition.
  • We will never sell user personally identifiable information or other information to unaffiliated third-parties without user approval.

Upon user deactivating the Platform, we shall archive user personally identifiable information. We will retain archived information indefinitely in our secure database for the purposes of our records. Non-personally identifiable information is retained indefinitely for analytics. However, any Sensitive Personal Information collected by us, if any, shall be destroyed upon such deactivation.
We collect and retain certain information that is required for our detection, investigation and prevention of fraud, cheating and other violations of our Terms of Use and applicable laws (Breaches). This data is used only for the purposes of detection, investigation, prevention and, where applicable, acting on such Breaches and stored only for the minimum amount of time needed for the purpose of dealing with such Breaches. If the data indicates that such a Breach has occurred, we will further store the data for the establishment, exercise or defense of legal claims, until a legal case related to it has been resolved, or such legal claim no longer exists due to the expiry of relevant limitation periods. Please note that the specific data stored for dealing with Breaches may not be disclosed to user if such disclosure will compromise our legal rights as well as the mechanism through which we detect, investigate and prevent such Breaches.

we may update our Privacy Policy from time to time. User agrees to periodically review the current version of the Privacy Policy, as posted on the Platform. We will notify to user of material changes by notice on this page when user access the Platform. Changes to this Privacy Policy are effective when they are posted on this page. If user does not agree to any change, user may not continue to use the Platform. GOVERNING LAW
This Privacy Policy shall be governed by and constructed in accordance with the laws of India, without reference to conflict of laws principles. The courts in Uttar Pradesh & Delhi, shall have the exclusive jurisdiction to determine any disputes arising in relation to, or under, this Privacy Policy. User agrees to waive any and all objections to the exercise of jurisdiction by such courts and to venue in such courts.

If you have any questions about this Privacy Policy, please contact our Grievance officer, as provided below:
Email: ,